Privacy Policy

Effective date:

Rizz Up ("we", "us", or "our") helps you create message suggestions from screenshots. This policy explains the information involved in using our app, keyboard extension, website, and support, and the choices available to you. Screenshots can contain information about you and other people. Share only content you are entitled to use, and avoid including unnecessary sensitive details.

1. Information involved in using Rizz Up

We process the screenshot you use for a suggestion, including visible text and images, and the suggestions produced from it. We also process:

2. Why we process information

We use this information to authenticate you, save preferences, create personalized suggestions, verify subscriptions, prevent misuse, resolve failed requests, and respond to support inquiries. Screenshots and relevant preferences are sent for AI processing. Saved sexuality and how-you-found-us answers are not added to the AI instructions, although sensitive information may still be visible in a screenshot. Suggestions are provided for you to review and choose; Rizz Up does not automatically send messages.

3. Information we do not request

Rizz Up does not require your phone number, upload your contacts, or use advertising trackers. This website does not set cookies or run analytics. Apple and Google authenticate you; we receive an account identifier rather than requesting your password, name, or email address. Apple handles payment details; we receive purchase verification information rather than your payment-card number. On your device, screenshot access is restricted to screenshot images available through your Photos permission, rather than browsing other photo categories. This does not mean screenshot content is anonymous.

4. Services that help us operate

We use Amazon Web Services for application hosting, account authentication, storage, and operational logs. AI generation uses an OpenAI model supplied through Amazon Bedrock. Vercel hosts our public website, and requests for website pages pass through Vercel's infrastructure. Apple and Google support their respective sign-in services, and Apple handles App Store purchases. Relevant information is processed through these services to provide the functions you request. Support correspondence is also handled through our email service.

5. How information is protected

We use authenticated requests, restricted service permissions, encrypted database storage, and the device Keychain for session tokens. Application logs exclude screenshot content, generated message text, authentication tokens, and preference values. API access logs include operational metadata and source IP addresses. These measures reduce exposure, but no system can guarantee absolute security. Please avoid sending passwords, payment details, or other unnecessary confidential information in screenshots or support emails.

6. Storage periods and account records

Our application does not persist uploaded screenshot bytes: the backend handles them in memory for the request. The original screenshot remains in your Photos library unless you delete it there. Generated suggestions are available for retrying a request for 15 minutes. Their database records are scheduled to expire after 24 hours; physical deletion is asynchronous, so this is not a promise of erasure at an exact moment.

Rate-limit records have a two-hour expiry, processed subscription notification records a 30-day expiry, and operational logs a 30-day retention setting. Database recovery backups have a 35-day recovery window. Preferences and subscription access records remain until changed, superseded, or removed through account deletion.

After account deletion, we retain purchase ownership records and a pseudonymous reference to your original Apple or Google identity, together with a deletion marker. These support purchase recovery and prevent another identity from claiming your subscription. They exclude your email, raw provider identifier, and preferences. They are retained without a fixed expiry and remain personal data. Existing backups expire according to their recovery window.

7. Intended for adults

Rizz Up is intended for people aged 18 and over. Selecting the under-18 age range blocks generation. Do not submit sexual content involving minors. Contact us if you believe a child has supplied personal information through the service.

8. Your account and privacy choices

You can change supported preferences in the app, sign out, or choose Delete Account in the Account section. Deletion removes your profile, preferences, and temporary request data, subject to the retained records and backups described above. Signing out keeps your account for later use. Deleting your account does not cancel an Apple subscription. Manage cancellation separately through your Apple subscription settings. Contact support for help with your information or purchase recovery; identity verification may be necessary before account-specific assistance.

9. Other apps and services

Apple, Google, your email provider, and any messaging or dating app you use have their own privacy practices. Rizz Up does not control information they collect directly. Review their policies when using their services. Inserting a suggestion into another app places that text within that app's environment.

10. Updates to this policy

We may revise this policy as the service changes. The version published here will show its effective date. Review this page for the current description of our practices.

11. Contact us about privacy

Email: vaibhav@huggie.ai
Address: 65A, Sector 1, Rohtak, 124001, India

For help contacting us, visit Support.

12. Keyboard and Photos permissions

Full Access enables the keyboard's network requests for suggestions. Photos permission lets it find eligible screenshots; importing the latest screenshot can select an older image. You can change these permissions or remove the keyboard in iOS Settings. Restricting access may prevent screenshot-based suggestions. Changing permissions does not delete an existing account or cancel billing.

Last updated: